Are there specific training materials or support resources available for installers?

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• How do I register for Installer Training?

  Training for Installers will be run periodically based on requests. You can register you interest for training with our Support Desk and they will advise you when the next training session will be run. Please email your details to ...

• What support is provided for installers who wish to test the system before committing to a larger purchase?

  Voltello offers a free trial device and product briefing session for installers, allowing them to test the system before committing to a larger purchase. This program includes technical support and training to ensure successful testing and ...

• What household customer support is available post-installation?

  Voltello maintains a Support Desk and detailed Knowledge Base for household customers who can assess this using the Voltello app and via email.

• What kind of installer support is available for technical issues?

  Voltello recognises the importance of a smooth provisioning process onsite and the frustration caused by needing to return to site after demobilising. We provide comprehensive installer support for technical issues during installation. If you require ...

• Does the gateway provide insights into power quality and grid behaviour that are actionable for installers?

  Yes, the Voltello IQ dashboard provides detailed insights into power quality and grid behaviour, including voltage levels, frequency, and other critical parameters. These insights can help interested installers diagnose issues and optimise system ...