Can I delegate access to my home energy management system?
Yes, you can delegate access to family members or other trusted individuals. This allows them to help with configuration and management of your account and plans, providing flexibility and convenience.
By delegating access to your account to another person, you are consenting to them accessing data related to that energy account. This includes the energy data for assets installed at that premise, accepting and configuring plans and automations at that premise, and controlling assets. Delegating access to one account does not allow the other person to access other accounts that you may have, nor will they have access to your user profile. You can stop sharing at any time, but this will not undo the changes that the delegate did to your accounts while they had access.
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How do I delegate access to my account?
You can share (delegate) access to your Voltello Account with others, and remove access at any time. When you share access to your account, the delegated user will be able to: Accept and modify plans View your energy data Control your devices Add and ...
What is the veXAPI and how do I access it?
Our Customers are asking, via our Feature Requests link on the Village Energy website, for integration with Home Assistant. In response, we are pleased to announce the trial of an external API (called ‘veXAPI’) that allows Customers to access asset, ...
What remote access capabilities do the LinkZB/LinkPro devices provide Village Energy? I'd like to understand the security model.
The LinkZB/LinkPro device is designed with security and ease of use in mind. Here's how it works and what you need to know: No Remote Access via SSH: Our tech team does not have SSH (Secure Shell) access to the LinkZB/LinkPro device. SSH is a method ...
What kind of home automation features can I use?
Through the Voltello app, you can schedule appliances, optimise energy use based on solar production, and integrate with smart home platforms like Amazon Alexa and Google Home for voice control. You can explore automation plans that you might be ...
Does Village Energy ever share my personal information?
We share your personal information as described below with the following entities: With your Consent. We may share your personal information with your consent or as otherwise instructed by you. This can include sharing access to your Voltello account ...