Can I export my meter data using your device?
At this stage neither the LinkZB or LinkPro have a means to export meter data. This feature is on our development roadmap and we hope to offer this as part of our solution in the near future.
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My inverter(s) are showing as 'OFF', or my device is offline.
If your inverter, meter or other devices are showing as ‘OFF’, or your Link device is showing as offline, you can try these troubleshooting steps to fix the issue. You will also receive a notification from the app advising your device/inverter is ...
Useful documents for households using Voltello for Flexible Export compliance
· LinkZB Specification Brochure · LinkPro Specification Brochure · Brochure for Homeowners · Flexible Export Compliance FAQ · Customer Step-by-Step Guide
Can I still use Export Control if I have two inverters?
Yes. When a customer has two inverters and a consumption meter, only one Voltello device is required, but each inverter will require its own Solar Plan configured in the Voltello app. The plans work together to ensure the combined total of their ...
Does the LinkZB/LinkPro replace the need for a smart meter?
No, our LinkZB and/or LinkPro devices do not replace the need for a smart meter. We can curtail inverters without a smart meter, but the curtailment is based on an estimated or preset value of household consumption. Only a smart meter allows us to ...
Is my smart meter compatible with the Voltello solution?
Our team is working to add more smart meters to our list of compatible meters every day. For now, we are able to integrate with smart meters manufactured by Fronius, SMA, SunGrow and IAM meter. The smart meter should be installed on the feed-in path ...