How can I change/update my device's Wi-Fi details?

How can I change/update my device's Wi-Fi details?

Please follow the steps to update your device's Wi-Fi credentials
Please note that only 2.4 GHz Wi-Fi networks are supported.
  1. Open ‘Connections’ tab from primary navigation bar.
  2. On the Solar category (expand if not already expanded) there should be your smart inverter listed.
  3. either
    1. Tap on the context menu (vertical 3 dots) and tap update device details, or
    2. Tap on the contract/plan and on the contract/plan details page tap on ‘Manage device’ button.
      Accessing 'Update Device Details' screen
  4. On the ‘Update Device Details’ screen, tap on ‘Update connection details’ button, ‘Select your home Wi-Fi’ screen opens.
  5. On the ‘Select your home Wi-Fi’ screen,
    1. if the desired network is in the list of available networks, select the Wi-Fi network you want to update the Wi-Fi credentials of your device with, or
    2. if the desired network is not available, add your Wi-Fi network manually by putting the Wi-Fi name (SSID) and Password of the network.                           
  6. Click continue to send the credentials to the device. 
    1. If the device is online, the device should reboot and should have the required Wi-Fi credentials updated.
    2. else the app will prompt to scan the device QR code and put the device in Bluetooth pairing mode and will prompt you to select the Wi-Fi network (step 5 above). The device should reboot and should have the required Wi-Fi credentials updated.


    • Related Articles

    • What does the Voltello Link device actually do?

      The Voltello LinkPro device connects your solar inverter to the internet, allowing it to adjust in real-time based on grid conditions. This ensures you can export the maximum amount of solar energy without overloading the grid, providing optimal ...

    • Where should I place my Voltello device so it works properly?

      Here are a few considerations for you take into account when deciding where to place your Link Pro, Link ZB or Airflex. Your device needs constant power and therefore will need to be installed in close proximity to a power point. WiFi signal strength ...

    • Where should I place my Voltello device so it works properly?

      Here are a few considerations for you take into account when deciding where to place your Link Pro, Link ZB or Airflex. Your device needs constant power and therefore will need to be installed in close proximity to a power point. WiFi signal strength ...

    • Where should I place my Voltello device so it works properly?

      Here are a few considerations for you take into account when deciding where to place your Link Pro, Link ZB or Airflex. Your device needs constant power and therefore will need to be installed in close proximity to a power point. WiFi signal strength ...

    • Why do I need the Voltello Link device for Flexible Exports?

      The Voltello LinkPro device ensures your solar inverter complies with the Flexible Export requirements. It receives signals from the grid and controls the amount of solar energy you can export, providing more opportunities to benefit from your solar ...