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Who is Village Energy and what is Voltello?
Village Energy is based in Australia. We are an energy technology company established in 2017. Village Energy works with households and energy companies to address energy challenges by using grid-edge technology to help manage Local Energy Resources ...
How do I get started with 'Surplus Solar for Comfort'?
To get started, purchase a bundle of the LinkZB or LinkPro and the AirFlex or Sensibo on our online store. https://village.energy/collections/energy-management-bundles Download the Linkit+ and Voltello apps. Set up your AirFlex using the Linkit+ app ...
How do I download Village Energy's Voltello App?
Use these QR codes to download the Voltello app, or tap on the links below to open the app in the Play/App Store. You can also visit the Apple App Store or the Google Play Store and search for "Voltello Village Energy."
What personal information does Village Energy collect?
Personal information you provide us through the Service includes: Information used to authenticate an individual with something they know, such as passwords, PIN, questions like mother's maiden name; Information that uniquely identifies a specific ...
What is a NMI and why does Village Energy need it?
What is a National Meter Identifier (NMI)? A National Meter Identifier (NMI) is a unique 10 or 11-digit number assigned to your electricity connection point. It helps to identify the specific location where your electricity meter is installed, ...