How do I arrange a Village Energy demo?

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• Who is Village Energy and what is Voltello?

  Village Energy is based in Perth, Western Australia. We are an energy technology company established in 2017. Village Energy works with households and energy companies to address energy challenges by using grid-edge technology to help manage Local ...

• How can I get in touch with Village Energy?

  If you want to get in touch with our team with a question, comment , support request or feature suggestion, please submit a ticket to us using this form. You can also email us directly at support@villageenergy.zohodesk.com. We monitor our support ...

• How does the real-time energy monitoring data help manage solar and battery resources?

  Real-time energy monitoring data provides insights into solar production, battery storage levels, and household energy consumption where a consumption meter is present. This information helps optimise the use of solar energy, ensuring efficient ...

• The site application has been rejected, withdrawn or cancelled - what now?

  If the site application has been rejected for any reason, you must advise Village Energy so that we can de-commission the site and remove any default limits.

• Setup Troubleshooting

  Please see the Village Energy troubleshooting page for common issues encountered during setup, and their solutions: Village Energy - Troubleshooting Common Problems Problem: My Customer isn’t available in my App. Solution: Ask Customer to share ...