How do I give my installer access to my Voltello account?
After creating your account in the Voltello app, you will need to share access with your installer. This can be done through the app by following the step-by-step guide provided. The installer will then be able to complete the provisioning process.
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How do I delegate access to my account?
You can share (delegate) access to your Voltello Account with others, and remove access at any time. When you share access to your account, the delegated user will be able to: Accept and modify plans View your energy data Control your devices Add and ...
What is Voltello IQ?
Voltello IQ Voltello IQ is an enterprise control dashboard available to energy utilities. It orchestrates and harmoniously coordinates distributed energy resources to achieve technical, economic and social priorities. Utilities can use Voltello IQ to ...
I've been invited to test the Voltello app. How do I get access to the beta app via TestFlight?
We are constantly working to improve our app experience and features. We occasionally invite customers to join our beta app testers group. Accessing the Voltello beta app is by invitation only. If you are interested in being a beta tester just let us ...
What is the veXAPI and how do I access it?
Our Customers are asking, via our Feature Requests link on the Village Energy website, for integration with Home Assistant. In response, we are pleased to announce the trial of an external API (called ‘veXAPI’) that allows Customers to access asset, ...
What do I need to do with Voltello before my solar installation?
You will need to download the Voltello app, complete the account setup and share access with the installer to avoid any delays on the day of installation. You can use this step-by-step guide to help you get ready for your install. Customer ...