How does Village Energy use my personal information?
We may use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
- to provide, operate and improve our service
- provide information about our products and services to those of our partners or energy utilities
- establish and maintain your user profile on the Service
- enable security features of the Service, such as sending you one-time-passwords via email or text, and remembering devices from which you have previously logged on to the Service
- facilitate social features of the Service, such as providing chat or messaging functionality
- communicate with you about the Service, including by send you notices about your energy consumption and production, energy plans you are subscribed to or may be interested in, annoucements, updates, alerts, support, service related matters and administrative messages
- communicate with you about energy events, plans or offers
- understand your needs and interests and personalise your experience with the Service and our communications
- provide customer support and maintenance for the Service
- respond to your requests, questions and feedback
For research and development: We analyse your use of the Service (including your personal information such as demographics) to improve the Service, to develop new products and services and to market and promote our business.
To send marketing and promotional communications: We may send energy-related marketing communications as permitted by law. Recipients of our marketing communications will have the ability to opt-out of our marketing and promotional communications
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What personal information does Village Energy collect?
Personal information you provide us through the Service includes: Information used to authenticate an individual with something they know, such as passwords, PIN, questions like mother's maiden name; Information that uniquely identifies a specific ...
Does Village Energy ever share my personal information?
We share your personal information as described below with the following entities: With your Consent. We may share your personal information with your consent or as otherwise instructed by you. This can include sharing access to your Voltello account ...
veXAPI: Terms of Use & Important Information
Customers can generate, delete, suspend and copy API keys from the ‘Menu / Manage Access / API Access’ menu in the Voltello App. Sharing API keys to your account is the same as sharing your username and password. If you suspect an API key has been ...
Do Village Energy's Voltello devices use much internet?
No. All of our devices use a very small amount of data to send and receive signals like pricing, in order to perform their functions.
How do I download Village Energy's Linkit+ app?
Use these QR codes to download the Linkit+ app, or search "Linkit+ Village Energy" in the Google Play Store or Apple App Store. You can also find the LinkIt+ App using the following App and Play Store links: