We may use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
- to provide, operate and improve our service
- provide information about our products and services to those of our partners or energy utilities
- establish and maintain your user profile on the Service
- enable security features of the Service, such as sending you one-time-passwords via email or text, and remembering devices from which you have previously logged on to the Service
- facilitate social features of the Service, such as providing chat or messaging functionality
- communicate with you about the Service, including by send you notices about your energy consumption and production, energy plans you are subscribed to or may be interested in, annoucements, updates, alerts, support, service related matters and administrative messages
- communicate with you about energy events, plans or offers
- understand your needs and interests and personalise your experience with the Service and our communications
- provide customer support and maintenance for the Service
- respond to your requests, questions and feedback
For research and development: We analyse your use of the Service (including your personal information such as demographics) to improve the Service, to develop new products and services and to market and promote our business.
To send marketing and promotional communications: We may send energy-related marketing communications as permitted by law. Recipients of our marketing communications will have the ability to opt-out of our marketing and promotional communications