I've been invited to test the Voltello app. How do I get access to the beta app via TestFlight?

I've been invited to test the Voltello app. How do I get access to the beta app via TestFlight?

We are constantly working to improve our app experience and features. We occasionally invite customers to join our beta app testers group.

Accessing the Voltello beta app is by invitation only. If you are interested in being a beta tester just let us know. We'd love your feedback!

If you are invited to be a beta tester, you access the app via a testing app called TestFlight. The instructions below tell you how to gain access to TestFlight. The instructions vary slightly depending on whether you are an Apple or an Android phone user.

For Apple Users (iOS):
What You Need to Provide:
Apple ID Email Address: Please send us the email address associated with your Apple ID. This is required to send you the TestFlight invitation.

Steps to Join the Beta Testing:
1. Receive the Invitation Email:
  1. Once we have your Apple ID email address, we will send you an invitation via TestFlight.
2. Install TestFlight:
  1. If you don’t already have it, download and install the TestFlight app from the App Store.
3. Open the Invitation Email:
  1. Open the invitation email from TestFlight on your iOS device and tap on the "View in TestFlight" button.
4. Accept the Invitation:
  1. This will open the TestFlight app. Tap "Accept" to join the beta testing program.
5. Install the Beta App:
  1. After accepting the invitation, you’ll see our app listed in TestFlight. Tap "Install" to download and install the beta version of the app.
For Android Users:
What You Need to Provide:
Google Account Email Address: Please send us the email address associated with your Google account. This is required to add you to the beta testing program.

Steps to Join the Beta Testing:
1. Receive the Invitation Email:
  1. Once we have your Google account email address, we will send you an invitation to join the beta testing program.
  2. If you do not receive an invitation, once your email has been added by us you can use this link to access the beta app https://play.google.com/console/about/closed-testing/
2. Join the Beta Program:
  1. Open the invitation email and follow the provided link to join the beta program.
3. Install the Beta App:
  1. After joining the beta program, you will be able to download the beta version of the app from the Google Play Store. Simply search for our app “Voltello” and install it. If you have trouble finding the app try searching “Voltello Village Energy”.
If you have any issues accessing the beta app, take screenshots of the issue you are encountering and email our Support Desk. 
For household customers please email support@villageenergy.zohodesk.com 
For business customers please email b2bsupport@villageenergy.zohodesk.com

    • Related Articles

    • What is Voltello IQ?

      Voltello IQ Voltello IQ is an enterprise control dashboard available to energy utilities. It orchestrates and harmoniously coordinates distributed energy resources to achieve technical, economic and social priorities. Utilities can use Voltello IQ to ...

    • Is Linkit+ app the same as Voltello app?

      No, the Linkit+ app and the Voltello app, although both developed by Village Energy, serve different purposes. The Linkit+ app is a companion app to our Voltello app and is designed to provide access to a wide range of smart devices, integrating with ...

    • What is Voltello?

      Voltello is a brand of energy management products developed by Village Energy. We are a company specialising in connected energy management and smart home solutions. We offer a range of products designed to optimise energy usage, particularly ...

    • How do I give my installer access to my Voltello account?

      After creating your account in the Voltello app, you will need to share access with your installer. This can be done through the app by following the step-by-step guide provided. The installer will then be able to complete the provisioning process. ...

    • Can I download the Voltello app on any phone?

      The Voltello app can be downloaded from any phone that is able to access the App Store or the Google Play Store.