The site application has been rejected, withdrawn or cancelled - what now?

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• The site is provisioned but still has a default 0kW Export Limit.

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  Make sure the site has all of the following to ensure successful provisioning. Some warnings will show prior to provisioning if the requirements are not met, for example: Customer’s NMI is blank, or Customer does not have a meter/inverter added to ...

• How do I check that the site has been Provisioned successfully?

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• What does a Customer need to do before the Installer gets to site?

  You can access a Customer Step-by-Step Guide that you can share with your customers here. Below are the steps a Household Customer will need to follow, ideally before you arrive on site, but this can be done with the customer whilst you are on site ...