What do I need to do with Voltello before my solar installation?
You will need to download the Voltello app, complete the account setup and share access with the installer to avoid any delays on the day of installation. You can use this step-by-step guide to help you get ready for your install.
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What support is available after installation?
If you need help with the Voltello app or any Voltello devices post-installation, you can contact us for support through the Voltello app. Just select Menu>Support to raise a support request with our Support Desk. We also maintain a comprehensive ...
Why has my Installer set up a Voltello Link device with my solar installation?
If you've recently had your solar installed or upgraded, your installer might have set up a Voltello Link device for you too. Through 2024, new solar compliance requirements came into effect in various states across Australia. This means that new or ...
Why do I need to download the Voltello app for Flexible Exports?
The Voltello app is used for setting up your solar installation for Flexible Exports. The app also allows you to temporarily delegate access with your installer for the provisioning process. After the installation, the app allows you to monitor your ...
How do I install my Voltello LinkPro?
Our Voltello LinkPro is designed to be a plug-and-play self-installation device. You do not require the services of an electrician or installer to get the device up and running. With the device you will receive - A power cable - An ethernet cable ...
Solar for NTPWC Setup - Step-by-Step Guide
The Provisioning process requires the Household/Site Customer and the Installer to complete a series of steps using the Voltello Link device and the Voltello app. Links to the Customer Step-by-Step Guide and the Installer Quick Installation Guide are ...