What do I need to do with Voltello before my solar installation?
You will need to download the Voltello app, complete the account setup and share access with the installer to avoid any delays on the day of installation. You can use this step-by-step guide to help you get ready for your install.
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What support is available after installation?
If you need help with the Voltello app or any Voltello devices post-installation, you can contact us for support through the Voltello app. Just select Menu>Support to raise a support request with our Support Desk. We also maintain a comprehensive ...
What is Voltello IQ?
Voltello IQ Voltello IQ is an enterprise control dashboard available to energy utilities. It orchestrates and harmoniously coordinates distributed energy resources to achieve technical, economic and social priorities. Utilities can use Voltello IQ to ...
Why do I need to download the Voltello app for Flexible Exports?
The Voltello app is used for setting up your solar installation for Flexible Exports. The app also allows you to temporarily delegate access with your installer for the provisioning process. After the installation, the app allows you to monitor your ...
Do I need a consumption meter to access the ‘Surplus Solar for Comfort’ plan?
Yes, a consumption meter is required to access the Surplus Solar for Comfort plan. If you don't have one, you can install an IAM meter to meet this requirement. You can read more about compatible smart meters here: ...
Why do I need the Voltello Link device for Flexible Exports?
The Voltello LinkPro device ensures your solar inverter complies with the Flexible Export requirements. It receives signals from the grid and controls the amount of solar energy you can export, providing more opportunities to benefit from your solar ...