Voltello recognises the importance of a smooth provisioning process onsite and the frustration caused by needing to return to site after demobilising. We provide comprehensive installer support for technical issues during installation, including a ...
Yes, Voltello offers training materials and support resources for installers, including online briefing sessions, installation guides, and one-to-one support for initial testing. Installers can access dedicated technical support for any questions or ...
You can access a Customer Step-by-Step Guide that you can share with your customers here. Below are the steps a Household Customer will need to follow, ideally before you arrive on site, but this can be done with the customer whilst you are on site ...
Voltello offers a free trial device and product briefing session for installers, allowing them to test the system before committing to a larger purchase. This program includes technical support and training to ensure successful testing and ...
It's easy to add or update a customer's National Metering Identifier (NMI) in the Voltello app. Just follow these steps: 1. Go to Menu in the bottom Navigation Bar: 2. Select 'Energy Account' from the list of Menu options: 3. Select the Account that ...