What is a NMI and why does Village Energy need it?
What is a National Meter Identifier (NMI)?
A National Meter Identifier (NMI) is a unique 10 or 11-digit number assigned to your electricity connection point. It helps to identify the specific location where your electricity meter is installed, ensuring accurate billing and tracking of electricity usage.
Why Village Energy Needs Your NMI:
The NMI allows Village Energy to manage and provide electricity services to the correct location. It is essential for setting up new connections, transferring accounts, and managing any changes to your service. For our products and services which involve smart energy management and optimisation, the NMI helps in linking our smart devices to the correct meter. This ensures that the devices work correctly with your specific electricity setup. The NMI is also used for regulatory compliance and reporting purposes. It helps Village Energy meet the requirements set by energy market regulators and ensures transparency in energy distribution and consumption.
In summary, the NMI is crucial for managing your electricity account accurately, providing smart energy solutions, ensuring compliance, and delivering effective customer support.
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I didn't add my NMI when I created my account. How do I add my NMI now?
It's easy to add or update your National Metering Identifier (NMI) in the Voltello app. Just follow these steps: 1. Go to Menu in the bottom Navigation Bar: 2. Select 'Energy Account' from the list of Menu options: 3. Select the Account that you ...
Who is Village Energy and what is Voltello?
Village Energy is based in Australia. We are an energy technology company established in 2017. Village Energy works with households and energy companies to address energy challenges by using grid-edge technology to help manage Local Energy Resources ...
How do I download Village Energy's Voltello App?
Use these QR codes to download the Voltello app, or tap on the links below to open the app in the Play/App Store. You can also visit the Apple App Store or the Google Play Store and search for "Voltello Village Energy."
How do I find my National Metering Identifier (NMI)?
To find your NMI (National Meter Identifier), you can follow these steps: Check Your Electricity Bill: The NMI is typically printed on the first page of your electricity bill, near your account details. It is usually a 10 or 11-digit number. Example ...
Do I need multiple AirFlex smart thermostats if I have more than one split system?
Yes, you will need one AirFlex Smart Thermostat per split system air conditioner unit to ensure each unit can be individually controlled and optimised. You can purchase bundles with discounts for your second and third AirFlex device: ...