What is the product warranty for Voltello devices?
Voltello devices come with a standard 2-year warranty covering manufacturing defects and hardware malfunctions under normal use conditions. Detailed warranty information can be found here:
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What is Voltello?
Voltello is a brand of energy management products developed by Village Energy. We are a company specialising in connected energy management and smart home solutions. We offer a range of products designed to optimise energy usage, particularly ...
Do Village Energy's Voltello devices use much internet?
No. All of our devices use a very small amount of data to send and receive signals like pricing, in order to perform their functions.
Is my smart meter compatible with the Voltello devices?
If your smart meter is the same brand as your compatible inverter (see this article for inverter list) then your smart meter is compatible! We also support IAMMeter smart meters. The smart meter should be installed on the feed-in path so that it is ...
How do I connect the LinkZB/Pro and AirFlex/Sensibo devices for the ‘Surplus Solar for Comfort’ plan?
The LinkZB/Pro connects to your rooftop solar inverter via Wi-Fi or Ethernet using Modbus communication. The AirFlex Smart Thermostat is set up using the Linkit+ app, which is then connected to your Voltello app account. You can also use Sensibo ...
Is my solar inverter compatible with Voltello devices like LinkZB or LinkPro?
We've recently added Solis and Haier Inverter compatibility, and Battery compatibility! The LinkPro supports Fronius, Huawei, Sungrow, SMA, iStore, FIMER and Solis inverters that have: 1. Internet capability (via Ethernet or WiFi) and, 2. Modbus-TCP ...