What is the product warranty for Voltello devices?

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• Is my smart meter compatible with the Voltello devices?

  If your smart meter is the same brand as your compatible inverter (see this article for inverter list) then your smart meter is compatible! We also support IAMMeter smart meters, which are an affordable option if you don't currently have a smart ...

• What is Voltello?

  Voltello is a brand of energy management products developed by Village Energy. We are a company specialising in connected energy management and smart home solutions. We offer a range of products designed to optimise energy usage, particularly ...

• Do Village Energy's Voltello devices use much internet?

  No. All of our devices use a very small amount of data to send and receive signals like pricing, in order to perform their functions.

• Ensuring your devices are online - Flexible Exports, Dynamic Connections & Emergency Backstop

  Why is it important to keep my Voltello device online? One of the key requirements for Emergency Backstop, Dynamic Connection or Flexible Exports sites is that your solar devices and the Voltello LinkZB or LinkPro (the controller) must remain ...

• How do I connect the LinkZB/Pro and AirFlex/Sensibo devices for the ‘Surplus Solar for Comfort’ plan?

  The LinkZB/Pro connects to your rooftop solar inverter via Wi-Fi or Ethernet using Modbus communication. The AirFlex Smart Thermostat is set up using the Linkit+ app, which is then connected to your Voltello app account. You can also use Sensibo ...