What is the product warranty for Voltello devices?
Voltello devices come with a standard 2-year warranty covering manufacturing defects and hardware malfunctions under normal use conditions. Detailed warranty information can be found here:
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What is Voltello IQ?
Voltello IQ Voltello IQ is an enterprise control dashboard available to energy utilities. It orchestrates and harmoniously coordinates distributed energy resources to achieve technical, economic and social priorities. Utilities can use Voltello IQ to ...
What is Voltello?
Voltello is a brand of energy management products developed by Village Energy. We are a company specialising in connected energy management and smart home solutions. We offer a range of products designed to optimise energy usage, particularly ...
Do Village Energy's Voltello devices use much internet?
No. All of our devices use a very small amount of data to send and receive signals like pricing, in order to perform their functions.
How do I connect the LinkZB/Pro and AirFlex/Sensibo devices for the ‘Surplus Solar for Comfort’ plan?
The LinkZB/Pro connects to your rooftop solar inverter via Wi-Fi or Ethernet using Modbus communication. The AirFlex Smart Thermostat is set up using the Linkit+ app, which is then connected to your Voltello app account. You can also use Sensibo ...
Do I have to pay to download the Voltello app?
No, the Voltello app is completely free to download, there is no cost to download the app. Some of the automation plans offered in the app require you to purchase smart devices (either Voltello devices or third party devices) and some automation ...