What tiered discount do you provide for bulk orders?
Voltello offers tiered discounts for bulk orders, starting with a 12.5% discount for your first purchase of 50 units. You can purchase Voltello devices directly from the Village Energy
on-line store. Volume orders can also be made directly with Village Energy by issuing a
purchase order. Village Energy’s invoice terms include 30% deposit and the
balance within 14 days of delivery. We also offer sale-or-return for your first bulk order. For specific pricing details, please view our Wholesaler & Installer Store or contact our sales team.
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Is the bulk order discount available only for wholesalers purchasing the 50-unit bundle, or can it apply to smaller quantities?
While the 50-unit bundle discount is a standard offering, we can provide custom discounts for smaller quantities on a case-by-case basis. Please contact our sales team for personalised pricing. b2bsupport@villageenergy.zohodesk.com
Does the gateway provide insights into power quality and grid behaviour that are actionable for installers?
Yes, the Voltello IQ dashboard provides detailed insights into power quality and grid behaviour, including voltage levels, frequency, and other critical parameters. These insights can help interested installers diagnose issues and optimise system ...
How do I get my free trial Voltello LinkZB?
For a short time, Village Energy is offering free trail Voltello LinkZB devices to interested installers. The trial devices allow you to test the setup and provisioning processes before making a commitment to a larger bulk order. You can access you ...
What is your return policy?
Voltello offers a 60-day return policy for unused devices in their original packaging. If the product is defective, we provide a replacement or full refund within the warranty period.
What types of home automation features does the LinkZB or LinkPro enable for end-users?
The Voltello LinkZB and LinkPro enable various home automation features, such as scheduling appliances, optimising energy use based on solar production, and integrating with smart home platforms like Amazon Alexa and Google Home for voice control. ...