Where can I find the Flexible Exports Plan?
If your Flexible Exports Plan offer isn't shown in the Home Tab, you can head to the Plans and Offers page.
- Open the 'Menu' Tab,
- Tap ‘More Plans’, then ‘Newly Available’,
- You can view and accept the plan from here.
Related Articles
CSIP-AUS Provisioning for Flexible Exports - Step-by-Step Guide
The CSIP-AUS Provisioning process requires the Household Customer and the Installer to complete a series of steps using the Voltello Link device and the Voltello app. Before sending the Customer Step-by-Step Guide, the installer must create a ...
The CSIP Plan is not being shown to the customer.
If you or your customer can’t find the CSIP automation plan, make sure you’ve checked the following: 1. Check that the customer’s NMI is valid. We use the NMI to get the Customer’s utility, which defines which CSIP plan they are presented. An ...
Decommissioning a Voltello CSIP Plan
If you're no longer planning on using Voltello for a site's CSIP compliance, please let us know at support@villageenergy.zohodesk.com We will deactivate the control from the Voltello device and de-commission the site. You may also have to notify the ...
What is the Solar Pre-Approval Process?
When you're installing a new PV system with Flexible Exports/Dynamic Connection/Emergency Backstop compliance, you usually have to submit a 'pre-approval application' with the utility before installation. If you don't have solar pre-approval, your ...
Useful documents for Installers using Voltello Link devices for Flexible Exports
Technical Documents LinkZB Specification Brochure LinkPro Specification Brochure Brochure for Homeowners Company Brochure Product Warranty Setup Documentation