Surplus Solar for Comfort
How do I change my preferences, like the temperature range, in the ‘Surplus Solar for Comfort’ plan?
You can easily review and adjust your plan prefers in the Voltello app at any time. Just navigate to the Connections screen and find the solar and air conditioners that are enrolled in the plan. You will see the plan name next to them. Click on the ...
Is ‘Surplus Solar for Comfort’ compatible with my Sensibo smart thermostats?
Yes, if you already own Sensibo devices, the Surplus Solar for Comfort plan can integrate with them, allowing you to benefit from the plan's features without needing to replace your existing thermostats.
Do I need a consumption meter to access the ‘Surplus Solar for Comfort’ plan?
Yes, a consumption meter is required to access the Surplus Solar for Comfort plan. If you don't have one, you can install an IAM meter to meet this requirement. You can read more about compatible smart meters here: ...
What are the features of the AirFlex?
The AirFlex is the only thermostat with a fully functioning touch screen. It offers the ability to create home automation across different appliances and voice control via Alexa and Google. It is more than just an air conditioning app, being ...
How much will I save with the ‘Surplus Solar for Comfort’ plan?
Smart thermostats like the AirFlex have been available for over a decade, and if a thermostat can connect to Wi-Fi, it is considered 'smart.' High-end models use data to optimise heating and cooling automatically. While calculating real savings is ...
What happens if my solar is not producing enough energy and my usage is higher that the Target Site Power set up in the ‘Surplus Solar for Comfort’ plan?
The plan will adjust the air conditioner’s temperatures within the upper and lower limit so that your electricity consumption is minimised.
Why are there two apps for the AirFlex?
The Linkit+ app is a companion to our Voltello app, designed to provide access to a wide range of smart devices by integrating with the Tuya IoT core. This allows control over various brands and appliance types, creating a versatile and convenient ...
Do I need multiple LinkZB/Pro devices if I have more than one inverter?
No, one LinkZB/Pro Solar Management Gateway can support multiple inverters, even if they are different brands, at one property. This simplifies the setup process and reduces the need for additional hardware.
Where should I position my AirFlex for optimal performance?
Please refer to this article for optimal positioning: https://villageenergy.zohodesk.com/portal/en/kb/articles/placement-of-your-village-energy-device
Do I need multiple AirFlex smart thermostats if I have more than one split system?
Yes, you will need one AirFlex Smart Thermostat per split system air conditioner unit to ensure each unit can be individually controlled and optimised. You can purchase bundles with discounts for your second and third AirFlex device: ...
How do I get started with 'Surplus Solar for Comfort'?
To get started, purchase a bundle of the LinkZB or LinkPro and the AirFlex or Sensibo on our online store. https://village.energy/collections/energy-management-bundles Download the Linkit+ and Voltello apps. Set up your AirFlex using the Linkit+ app ...
Is it possible to control individual split systems separately?
Yes, the Voltello app allows you to easily toggle automation on or off for different split systems in your home. This ensures that you are not heating or cooling spaces that aren't in use, further enhancing energy efficiency.
Can I delegate access to my home energy management system?
Yes, you can delegate access to family members or other trusted individuals. This allows them to help with configuration and management of your account and plans, providing flexibility and convenience. By delegating access to your account to another ...
What if I want to change the temperature during a Demand Response event?
You can set the temperature range that all your HVAC unit will operate at during a Demand Response event. This ensures that your home remains comfortable while optimising energy use. If you adjust the temperature during a Demand Response event this ...
Can I see active Demand Response events in real-time?
Yes, you can view all active Demand Response events as they occur in the Voltello app. This feature helps you stay informed about your home's energy usage and the system's current status.
Will I be able to see the history of Demand Response events?
Yes, the Voltello app provides a history of all Demand Response events, giving you transparency and insights into how your system is performing and how energy is being managed.
How do I connect the LinkZB/Pro and AirFlex/Sensibo devices for the ‘Surplus Solar for Comfort’ plan?
The LinkZB/Pro connects to your rooftop solar inverter via Wi-Fi or Ethernet using Modbus communication. The AirFlex Smart Thermostat is set up using the Linkit+ app, which is then connected to your Voltello app account. You can also use Sensibo ...
Can I control when the ‘Surplus Solar for Comfort’ plan operates?
Yes, you can manually set a schedule for when the plan will operate from the Plan Preferences page. This allows you to tailor the automation to your specific energy needs and lifestyle.
How does the ‘Surplus Solar for Comfort’ plan optimise my energy use?
The automation adjusts your split system air conditioner's temperature based on your home's energy use and the target temperature range you nominate in the Voltello App. If you are using more power than you want, the air conditioner’s electricity use ...
What do you mean by 'surplus solar'?
The plan does not store your solar, it simply monitors what your solar panels are producing. When your solar is making enough energy to power your home and also some extra, that would then go into the grid, the Voltello devices kick in and ...
What is 'Surplus Solar for Comfort'?
'Surplus Solar for Comfort' is a home automation plan designed for households with split system air conditioners and rooftop solar panels. It uses any of the Voltello Link devices (LinkPro or LinkZB Solar Management Gateways) and either the AirFlex ...
How does the 'solar follow' feature work in the ‘Surplus Solar for Comfort’ plan?
The 'solar follow' feature adjusts your split system air conditioner's load based on the amount of surplus solar energy being exported to the grid. When your solar panels produce more energy than your home needs, the system increases the air ...
What rooftop solar systems are compatible with the LinkZB and LinkPro?
Please refer to this article for the latest list of compatible solar inverters: https://villageenergy.zohodesk.com/portal/en/kb/articles/village-energy-supported-inverter-brands
What split system air conditioners are compatible with the AirFlex?
Please refer to this article that explains which split-systems are compatible with AirFlex: https://villageenergy.zohodesk.com/portal/en/kb/articles/is-my-aircon-compatible-with-the-airflex
How does the 'Surplus Solar for Comfort' plan actually work?
'Surplus Solar for Comfort' is an innovative home automation plan designed for households with split system air conditioners and compatible rooftop solar systems. By using our LinkZB or LinkPro Solar Management Gateway and our AirFlex Smart ...