How does my WiFi mesh network impact the connectivity between my Inverter and the LinkZB / LinkPro?
In order for the LinkZB / LinkPro to function properly with the Inverter, both need to be on the same network and connected to the same access point (mesh node or satellite). If the WiFi credentials are the same for all access points, try moving the EasyLink closer to the Inverter and rebooting it so it connects to the same access point as the Inverter.
Alternatively you can try binding both the inverter and the LinkZB / LinkPro to a single mesh node or creating a different SSID from one of the mesh nodes which is in close proximity to the inverter.
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What do the coloured LED lights mean on my LinkZB / LinkPro?
The LinkZB and LinkPro devices have LED lights which blinks different colour combinations depending on the status of the WiFi connection and Bluetooth pairing mode. Please see below for more information on what the combinations of colours indicate. ...
My device frequently loses connection (WiFi Mesh Network)
If you’ve tried the connection troubleshooting steps and are still experiencing connectivity issues, it might be to do with your device's power supply or the WiFi network. We sometimes find that customers with mesh networks can have their devices ...
My inverter(s) are showing as 'OFF', or my device is offline.
How do I check my device status? Enable notifications from the Voltello App. If your device is offline, you will receive a notification. Check the lights on your Voltello device. The LinkZB/LinkPro has a green and blue light. When connected and ...
How do I connect my LinkPro to my solar inverter?
The LinkPro communicates with your solar inverter using Wi-Fi. In order to set up this communication, you need to pair the LinkPro device with your Wi-Fi, it can then start sending messages and curtailing. The LinkPro can be paired with your Wi-Fi in ...
My LinkZB/LinkPro has lost WiFi Connectivity, how can I reconnect it?
If the LED lights on your LinkZB / LinkPro device are as follows: Green - Solid and Blue - Blinking, please follow these steps to try and reconnect your device to WiFi. Turn off or unplug the device. Wait at least 30 seconds. Plug in the device or ...