Site Provisioning: Installer Checklist

Site Provisioning: Installer Checklist

Make sure the site has all of the following to ensure successful provisioning.

Some warnings will show prior to provisioning if the requirements are not met, for example:
  1. Customer’s NMI is blank, or
  2. Customer does not have a meter/inverter added to their Voltello account.

Other requirements for successful provisioning and control:
  1. If the NMI is entered, it must be correct,
  2. The inverter output must be greater than 0.5kW,
  3. The Inverter must have Modbus TCP control enabled, with Modbus commands as 1st Priority,
  4. There must be no local limits or control applied to the inverter/meter during provisioning,
  5. The inverters should NOT be installed as a cascaded configuration.

For common troubleshooting, check the article: Troubleshooting Provisioning Failures

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