Useful documents for Installers using Voltello Link devices for Flexible Exports

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• CSIP-AUS Provisioning for Flexible Exports - Step-by-Step Guide

  The CSIP-AUS Provisioning process requires the Household Customer and the Installer to complete a series of steps using the Voltello Link device and the Voltello app. Before sending the Customer Step-by-Step Guide, the installer must create a ...

• What is the Solar Pre-Approval Process?

  When you're installing a new PV system with Flexible Exports/Dynamic Connection/Emergency Backstop compliance, you usually have to submit a 'pre-approval application' with the utility before installation. If you don't have solar pre-approval, your ...

• Where can I find the Flexible Exports Plan?

  If your Flexible Exports Plan offer isn't shown in the Home Tab, you can head to the Plans and Offers page. Open the 'Menu' Tab, Tap ‘More Plans’, then ‘Newly Available’, You can view and accept the plan from here.

• Is the Voltello app necessary to maximise the LinkZB / LinkPro functionalities, or can it operate independently?

  While the LinkZB and LinkPro can operate independently, the Voltello app provide enhanced functionalities such as detailed monitoring, remote control, and advanced automation features. For example, installers need to use the Voltello app to set up ...

• Who is Village Energy and what is Voltello?

  Village Energy is based in Perth, Western Australia. We are an energy technology company established in 2017. Village Energy works with households and energy companies to address energy challenges by using grid-edge technology to help manage Local ...