What kind of installer support is available for technical issues?

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• Are there specific training materials or support resources available for installers?

  Yes, Voltello offers training materials and support resources for installers, including online briefing sessions, installation guides, and one-to-one support for initial testing. Installers can access dedicated technical support for any questions or ...

• What household customer support is available post-installation?

  Voltello maintains a Support Desk and detailed Knowledge Base for household customers who can assess this using the Voltello app and via email.

• What support is provided for installers who wish to test the system before committing to a larger purchase?

  Voltello offers a free trial device and product briefing session for installers, allowing them to test the system before committing to a larger purchase. This program includes technical support and training to ensure successful testing and ...

• How do I register for Installer Training?

  Training for Installers will be run periodically based on requests. You can register you interest for training with our Support Desk and they will advise you when the next training session will be run. Please email your details to ...

• What does a Customer need to do before the Installer gets to site?

  You can access a Customer Step-by-Step Guide that you can share with your customers here. Below are the steps a Household Customer will need to follow, ideally before you arrive on site, but this can be done with the customer whilst you are on site ...