Why do I need the Voltello Link device for Flexible Exports?

• Related Articles

• My inverter(s) are showing as 'OFF', or my device is offline.

  If your inverter, meter or other devices are showing as ‘OFF’, or your Link device is showing as offline, you can try these troubleshooting steps to fix the issue. You will also receive a notification from the app advising your device/inverter is ...

• Why do I need to download the Voltello app for Flexible Exports?

  The Voltello app is used for setting up your solar installation for Flexible Exports. The app also allows you to temporarily delegate access with your installer for the provisioning process. After the installation, the app allows you to monitor your ...

• My Link Device isn't connecting to WiFi/Bluetooth during setup.

  If your device is stuck on a connection page while onboarding, please check the following: Make sure you're connecting to a 2.4GHz network. Make sure you're NOT connected to a guest network. Guest networks often prevent devices from talking to each ...

• Am I eligible for Flexible Exports?

  To be eligible for Flexible Exports, you need a compatible inverter, a reliable internet connection, and you must live in an eligible area. Flexible Exports are available in various states across Australia.

• Where should I place my Voltello Link device so it works properly?

  Here are a few considerations for you take into account when deciding where to place your Link Pro, Link ZB or Airflex. Your device needs constant power and therefore will need to be installed in close proximity to a power point. WiFi signal strength ...